Do you have an open API?
Yes, Deep Lawn has an open API available for approved Deep Lawn users.
How much does it cost to connect my Deep Lawn account to an integration?
Our integrations are included with your Deep Lawn account at no additional cost.
Access to Zapier and Zapier-related integrations is available on the Professional plan and above.
You can learn more about our available integrations here: Deep Lawn Integrations
Why aren't my orders or leads passing into Jobber?
If your orders or leads are not syncing to Jobber, first check that your Jobber connection is still active.
Go to Integrations → Integrations → Jobber, then scroll to the bottom of the page and select Test Connection. If your connection has expired or been disconnected, Deep Lawn will let you know that Jobber needs to be reconnected.
Reconnect your Jobber account and test the connection again. Once the connection is successful, your new measurements, leads, and jobs should sync to Jobber.
I use Jobber and it looks like my searches are duplicating. Why is this occuring?
Once you connect Jobber to your Deep Lawn account, the integration works as a two-way connection. If you have a Jobber contact form on your website, we recommend replacing it with the Deep Lawn widget. This allows the customer to enter their information and receive a measurement and quote through Deep Lawn. A customer submitting their information through a Jobber contact form on your website can trigger a search in Deep Lawn.
You can still use the Jobber form on website pages where you don't have the Deep Lawn widget or services the AI can't measure. However, just keep in mind that submissions through the Jobber form will count as searches and may cause you to use your searches more quickly.
Why did my Service Autopilot integration suddenly stop working?
If your Service Autopilot integration has stopped working, there are a couple of possible causes.
Your Service Autopilot connection may have expired and need to be reconnected. Another common cause is editing or changing one of the Deep Lawn Lead Forms in your Service Autopilot account. These forms are required for the integration to work correctly, so editing them can cause the integration to stop working.
If you have already edited one of the Deep Lawn Lead Forms, please contact us at [email protected] so we can redo your integration. If you did not edit these forms but are still running into integration issues, please email us.
What should I do if Deep Lawn doesn't integrate with my CRM?
If Deep Lawn does not currently have a direct integration with your CRM, there are a few options available.
If your CRM is supported by Zapier, you can connect your systems by creating a Zap. You can also request access to the Deep Lawn API if you need a more customized connection. If you need a way to capture customer payment information at checkout, you can use a supported payment processor or Deep Lawn's PCI Vault. You can then manually transfer the payment information to your CRM or payment processor when needed.
Can I connect Deep Lawn to more than one CRM?
No, you are unable to connect Deep Lawn to more than one CRM. However, you can connect your account to a CRM and a payment processor.